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Managed Services & Outsourcing

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The bulk of your infrastructure expense comes after installation in the form of maintenance and management. New problems, such as capacity and performance issues, can easily arise without continuous, expert assistance.
When you Outsource your Network Management and Monitoring to IFKOM, we take complete responsibility for maintaining your network at peak levels of performance. Our experts continuously manage and monitor your network systems, solving problems before they impact your business, and your internal IT staff can stay focused on their core responsibilities.

Network Management Services

The IFKOM Network Monitoring Center is staffed and equipped to remotely monitor and manage your network systems and devices. We are equipped to manage all Hardware devices (routers, VPN concentrators, network IDS, firewalls, and switches). We can also manage equipment based firewalls. Our monitoring center takes responsibility for OS updates, bug fixes and patches, and changes made to the device (user rights, access rights, and passwords).

Link-State Monitoring

When you outsource your network management to IFKOM, our certified network experts will monitor your infrastructure 24/7/365 and rapidly detect, diagnose, and resolve any issues that threaten or impair performance. Our center provides active link-state monitoring for any network device that is IP addressable and can accept an SNMP (Simple Network Management Protocol) trap, including:

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Komplek Merpati Blok Q No. 1 RT 005/010
Pegadungan Kalideres, Jakarta Barat 11830
Telp : 021-70630660